Belvo will conduct proper maintenance and shall update and add data sources on a recurring basis. Enhancements will be made from time to time and clients will be notified via an appropriate channel.
Belvo shall use reasonable endeavours to commit to uptime of 99% except for some permitted downtime, and unless a reduction in service level percentage occurs as a result of a third party’s negligence. Uptime refers to services being available online.
Permitted down time shall be limited to the suspension of the service necessary to:
- Enable us to comply with an order or request from any regulatory body or other competent administrative authority
- Enable us to carry out work relating to the maintenance or upgrade of the service
For more information please see our Terms of Service.